We appreciate your support and trust in The Rustic Spin [ A child company of KTGD F&B LLP ] for your dining needs. Please read our refund policy carefully to understand our approach to online orders and dining experiences at our restaurant.

Online Orders

Once an online order has been placed and payment has been processed, we are unable to offer refunds. This policy applies to all online orders, including delivery and pickup orders.

We understand that circumstances may arise where you may need to cancel or modify your order. If you need assistance with your order, please contact us as soon as possible, and we will do our best to accommodate your request.

Dining Experience

Your satisfaction is our priority when you dine in at The Rustic Spin [ A child company of KTGD F&B LLP ] . If for any reason you are not satisfied with a dish during your dining experience, please inform our staff immediately.

We are committed to providing you with a memorable dining experience, and we will gladly replace any dish that does not meet your expectations. Our team is here to ensure that you leave our restaurant feeling satisfied and valued as our guest.

Contact Us

If you have any questions or concerns about our refund policy or your dining experience, please feel free to contact us at info@therusticspin.com . Your feedback is invaluable to us, and we are always here to assist you in any way we can.

Thank you for choosing The Rustic Spin [ A Child company of KTGD F&B LLP ]. We look forward to serving you again soon!